[bdNOG] Call Center Voice quality improve in public internet and call center security

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Umm…..End to end voice QoS in Internet is an issue specially if any operators along the transit path don't co-operate. Anyway let the discussion go on on this thread.

We need to know who are the subject matter experts on voice in Bangladesh and whether they are in bdnog mailing-list or not?

I will create another thread to initiate a discussion to arrange Voice workshop track on next bdNOG conference in May next year.

Regards

Roman

From: "Md. Faridul Alam | Aamra" <faridul.alam at aamra.com.bd<mailto:faridul.alam at aamra.com.bd>>
Date: Monday, 18 November 2013 7:36 AM
To: 'Suvra Dev Kar' <eng.suvra at gmail.com<mailto:eng.suvra at gmail.com>>, "nog at bdnog.org<mailto:nog at bdnog.org>" <nog at bdnog.org<mailto:nog at bdnog.org>>
Subject: Re: [bdNOG] Call Center Voice quality improve in public internet and call center security


To ensure the voice quality, classify the traffic and implement QoS (both in L2 and L3) in your network.

Refer the URL: http://www.petri.co.il/qos-marking-and-classification.htm





Regards, Farid

Aamra, the power of WE



-----Original Message-----
From: nog-bounces at bdnog.org<mailto:nog-bounces at bdnog.org> [mailto:nog-bounces at bdnog.org] On Behalf Of Suvra Dev Kar
Sent: 18-Nov-2013 12:41 AM
To: nog at bdnog.org<mailto:nog at bdnog.org>
Subject: [bdNOG] Call Center Voice quality improve in public internet and call center security



Dear BD  nog Team member,



I  am suvro  from Hello world communications ltd.  we  are international call center, we  are  using  voice  termination  through  public internet, maximum time we  face  voice quality issue. Now  can  you tel me  any one  how  i  can get  good  voice  quality  from public  internet. we  are  not  using  IPLC  coz  its costly. and tel me for  call center and  voice termination  which  firewall  device or  software i can  use.





Best Regards

Suvro Dev

Hello world communications Ltd

cell- +8801745724242.

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