[bdNOG] Call Center Voice quality improve in public internet and call center security

Jahangir Hossain jrjahangir at gmail.com
Mon Nov 18 11:12:37 BDT 2013


1+ palash bhai.







Regards  //  Jahangir Hossain
                  Open Communication

On Mon, Nov 18, 2013 at 11:08 AM, Palash Kanti Barua
<palash at bol-online.com>wrote:

> Dear Mr. Suvro,
>
> Your voice traffic is passing from source to destination and vice versa
> using different carriers' network. So, it would be really difficult to
> ensure End-to-End voice quality over the Internet. No one will guarantee
> for
> it. Still IPLC is the best solution for it though it is quite costly. There
> is one alternative solution is to get international MPLS connectivity if
> any
> SP can provide you the same in BD. As far as I know, there is no firewall
> device or software which can improve the voice quality over the internet.
>
> Regards,
> Palash Kanti Barua
> BOL
>
> -----Original Message-----
> From: nog-bounces at bdnog.org [mailto:nog-bounces at bdnog.org] On Behalf Of
> Suvra Dev Kar
> Sent: Monday, November 18, 2013 12:41 AM
> To: nog at bdnog.org
> Subject: [bdNOG] Call Center Voice quality improve in public internet and
> call center security
>
> Dear BD  nog Team member,
>
>
> I  am suvro  from Hello world communications ltd.  we  are international
> call center, we  are  using  voice  termination  through  public internet,
> maximum time we  face  voice quality issue. Now  can  you tel me  any one
> how  i  can get  good  voice  quality  from public  internet. we  are  not
> using  IPLC  coz  its costly. and tel me for  call center and  voice
> termination  which  firewall  device or  software i can  use.
>
>
> Best Regards
> Suvro Dev
> Hello world communications Ltd
> cell- +8801745724242.
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