<div dir="ltr">Dear Mr. Suvro,<div><br></div><div><b>I agree with Palash bhai. For a guaranteed quality voice you should have guaranteed end to end connectivity.</b> </div><div><br></div><div>Just to understand ur case if is there any other issue or not, can you please share some information which would help to dig-out the issue:<br>
</div><div><ol><li>Exactly what type of problem you face ( is it like delay of hearing, distortion, breaking of voice etc. etc. pls specify)</li><li>Have you measured the loss, delay & Jitter during the time face the issue</li>
<li>Can you share a call flow diagram</li><li>What kind of device/box you are using at your end? ( brand, model etc...), </li><li>Does this box have Jitter buffering supported or not?</li><li>Can you pls take a capture of a call at the time you face those issues and share with us</li>
</ol><div><br></div></div><div>Thanks ....</div><div><b>Apu</b></div><div><br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Nov 18, 2013 at 11:12 AM, Jahangir Hossain <span dir="ltr"><<a href="mailto:jrjahangir@gmail.com" target="_blank" onclick="window.open('https://mail.google.com/mail/?view=cm&tf=1&to=jrjahangir@gmail.com&cc=&bcc=&su=&body=','_blank');return false;">jrjahangir@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif">1+ palash bhai.<br></div><div class="gmail_extra">
<br><br><br><br><br><div class="gmail_default" style="font-family:tahoma,sans-serif"><span style="font-family:tahoma,sans-serif"><div class="gmail_default" style="font-family:tahoma,sans-serif;display:inline">
</div>Regards // Jahangir </span>Hossain<br></div><div class="gmail_default" style="font-family:tahoma,sans-serif"> Open Communication</div><div><div><br><div class="gmail_quote">On Mon, Nov 18, 2013 at 11:08 AM, Palash Kanti Barua <span dir="ltr"><<a href="mailto:palash@bol-online.com" target="_blank" onclick="window.open('https://mail.google.com/mail/?view=cm&tf=1&to=palash@bol-online.com&cc=&bcc=&su=&body=','_blank');return false;">palash@bol-online.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Dear Mr. Suvro,<br>
<br>
Your voice traffic is passing from source to destination and vice versa<br>
using different carriers' network. So, it would be really difficult to<br>
ensure End-to-End voice quality over the Internet. No one will guarantee for<br>
it. Still IPLC is the best solution for it though it is quite costly. There<br>
is one alternative solution is to get international MPLS connectivity if any<br>
SP can provide you the same in BD. As far as I know, there is no firewall<br>
device or software which can improve the voice quality over the internet.<br>
<br>
Regards,<br>
Palash Kanti Barua<br>
BOL<br>
<div><br>
-----Original Message-----<br>
From: <a href="mailto:nog-bounces@bdnog.org" target="_blank" onclick="window.open('https://mail.google.com/mail/?view=cm&tf=1&to=nog-bounces@bdnog.org&cc=&bcc=&su=&body=','_blank');return false;">nog-bounces@bdnog.org</a> [mailto:<a href="mailto:nog-bounces@bdnog.org" target="_blank" onclick="window.open('https://mail.google.com/mail/?view=cm&tf=1&to=nog-bounces@bdnog.org&cc=&bcc=&su=&body=','_blank');return false;">nog-bounces@bdnog.org</a>] On Behalf Of<br>
Suvra Dev Kar<br>
</div><div>Sent: Monday, November 18, 2013 12:41 AM<br>
To: <a href="mailto:nog@bdnog.org" target="_blank" onclick="window.open('https://mail.google.com/mail/?view=cm&tf=1&to=nog@bdnog.org&cc=&bcc=&su=&body=','_blank');return false;">nog@bdnog.org</a><br>
Subject: [bdNOG] Call Center Voice quality improve in public internet and<br>
call center security<br>
<br>
</div><div><div>Dear BD nog Team member,<br>
<br>
<br>
I am suvro from Hello world communications ltd. we are international<br>
call center, we are using voice termination through public internet,<br>
maximum time we face voice quality issue. Now can you tel me any one<br>
how i can get good voice quality from public internet. we are not<br>
using IPLC coz its costly. and tel me for call center and voice<br>
termination which firewall device or software i can use.<br>
<br>
<br>
Best Regards<br>
Suvro Dev<br>
Hello world communications Ltd<br>
cell- <a href="tel:%2B8801745724242" value="+8801745724242" target="_blank">+8801745724242</a>.<br>
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