[bdNOG] Call Center Voice quality improve in public internet and call center security
Jahangir Hossain
jrjahangir at gmail.com
Mon Nov 18 11:12:37 BDT 2013
1+ palash bhai.
Regards // Jahangir Hossain
Open Communication
On Mon, Nov 18, 2013 at 11:08 AM, Palash Kanti Barua
<palash at bol-online.com>wrote:
> Dear Mr. Suvro,
>
> Your voice traffic is passing from source to destination and vice versa
> using different carriers' network. So, it would be really difficult to
> ensure End-to-End voice quality over the Internet. No one will guarantee
> for
> it. Still IPLC is the best solution for it though it is quite costly. There
> is one alternative solution is to get international MPLS connectivity if
> any
> SP can provide you the same in BD. As far as I know, there is no firewall
> device or software which can improve the voice quality over the internet.
>
> Regards,
> Palash Kanti Barua
> BOL
>
> -----Original Message-----
> From: nog-bounces at bdnog.org [mailto:nog-bounces at bdnog.org] On Behalf Of
> Suvra Dev Kar
> Sent: Monday, November 18, 2013 12:41 AM
> To: nog at bdnog.org
> Subject: [bdNOG] Call Center Voice quality improve in public internet and
> call center security
>
> Dear BD nog Team member,
>
>
> I am suvro from Hello world communications ltd. we are international
> call center, we are using voice termination through public internet,
> maximum time we face voice quality issue. Now can you tel me any one
> how i can get good voice quality from public internet. we are not
> using IPLC coz its costly. and tel me for call center and voice
> termination which firewall device or software i can use.
>
>
> Best Regards
> Suvro Dev
> Hello world communications Ltd
> cell- +8801745724242.
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